means any freely given, specific, informed and unambiguous indication of the Data Subject's wishes by which he or she, whether by a written or oral statement, or a clear affirmative action, signifies agreement to the processing of Personal Data relating to him or her or to another individual on whose behalf he has the permission to provide such consent.
means a collection of data organized in a manner that allows access, retrieval, deletion and processing of that data; it includes but not limited to structured, unstructured, cached and file system type databases.
Any operation or set of operations which is performed on Personal data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
means an individual, private entity, public Commission, agency or any other body who, alone or jointly with others, determines the purposes and means of processing of personal data.
means a person or organization that processes Personal Data on behalf and on instructions of Plumter Limited.
means any person who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to his physical,
Any natural or legal person, public authority, establishment, or any other body other than the Data Subject, the Data Controller, the Data Administrator, and the persons who are engaged by the Data Controller or the Data Administrator to process Personal Data.
means the Nigeria Data Protection Act, 2023.
means the Nigeria Data Protection Regulation, 2019.
means the Nigeria Data Protection Commission.
means any information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; It can be anything from a name, address, a photo, an email address, bank details, posts on social networking websites, medical information, and other unique identifier such as but not limited to MAC address, IP address, IMEI number, IMSI number, SIM, Personal Identifiable Information (PII) and others.
means data relating to religious or other beliefs, sexual orientation, health, race, ethnicity, political views, trades union membership, criminal records, genetic and biometric data - for the purpose of uniquely identifying a natural person or any other sensitive personal information prescribed by the NDPC, as sensitive personal data.
means any information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; It can be anything from a name, address, a photo, an email address, bank details, posts on social networking websites, medical information, and other unique identifier such as but not limited to MAC address, IP address, IMEI number, IMSI number, SIM, Personal Identifiable Information (PII) and others.
A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal data transmitted, stored, or otherwise processed.
Other sovereign states, autonomous or semi-autonomous territories within the international community.
The mechanism for an individual to request a copy of their data under a formal process which may include payment of a fee.
Raiz Digital Services Limited (Raiz, “Our”, “We”, or “Us”) is a company registered under Nigerian Law and under the laws of the State of Delaware, USA, and operating as Raiz Digital Services Limited under the laws of the USA with its registered address at No 1 - 11, Commercial Avenue, Yaba, Lagos.
We respect your privacy and are committed to protecting your personal data. You provide us with your personal data, when you use our internet-enabled platforms (“platforms”, which include social media channels, website, software, services, applications, products and content). This Privacy Policy is designed to help you understand what information we gather about you, what we use that information for, and with whom we share that information. It also sets out your rights in relation to your information and who you may contact for more information or queries. Please read the following carefully to understand our processes and practices regarding your personal data and how we will treat it. By accessing or using our Services, website, software, services, applications, products and content offered via Raiz (collectively, the “Services”), you agree that you have read and accepted this Privacy Policy and our Terms of Use and consent to the data practices described herein.
Kindly note that this Privacy Policy is strictly restricted to only our services and therefore does not apply to services that are not owned, processed or controlled by Raiz, including third-party websites and the services of other Raiz merchants. These other sites may place their own cookies, plug-ins or other files on your computer, collect data or solicit personal information from you. Raiz does not control these third-party websites and we are not responsible for their privacy statements. Please consult such third parties’ privacy statements. We are committed to handling all personal data provided to us in compliance with applicable data privacy and protection laws.
(a) Information You Provide Us: To gain full access to our website and services, you must register for a Raiz account. When you register for an account, we collect Personal Information which you voluntarily provide to us. Personal Information refers to information relating to an identified person or information that can be used to identify you, (e.g. email address, bank details, name, telephone number). It may also include anonymous information that may be linked to you specifically, (e.g. IP address).
The Personal Information we have about you is directly made available to us when you:
(b) Personal Information We May Collect About You
We may collect, use, process, store, or transfer personal information such as:
We may use the Personal Information we collect to:
We may disclose or share your Personal Information with third parties which include our affiliates, employees, officers, service providers, agents, suppliers, subcontractors as may be reasonably necessary for the purposes set out in this policy.
Raiz only shares personal information with External Third parties in the following limited circumstances:
You are deemed to have accepted the contents of this Privacy Policy when you access our platforms; use our services, content, features, technologies or functions offered on our website or digital platforms; or otherwise, interact with us.
If you do not accept this Privacy Policy and do not wish to comply with the provisions set forth herein, you may not use or access our services or website.
Note that you can withdraw your consent at any time. Such withdrawal of consent would not affect the lawfulness of processing information done prior to the withdrawal of consent. Where such withdrawal of consent would prevent us from providing services to you, we will endeavour to inform you.
Below are the rights you have as a user in relation to your Personal Information. You are entitled to reach out to us to exercise the following rights which are guaranteed by the Nigeria Data Protection Act with some limitations:
You may decline to provide your personal Information when it is requested by Raiz, however, certain services or all the services may be unavailable to you. You may review your account settings and update your Personal Information directly or by contacting us.
If you wish to exercise any of the rights set above, please contact us using the contact information provided in the Contact Us segment below.
To whom we disclose your information
It may be necessary for us to share your personal data with third parties. These third parties may include persons or entities affiliated with our company, or external third parties such as our service providers, and business partners.
We generally disclose details about you to professional advisors and third parties that provide services to us (such as IT systems providers, platform providers, financial advisors, consultants including lawyers and accountants) and other goods and services providers (such as providers of marketing services where we are permitted to disclose your personal data to them); competent authorities (including any national and/or international regulatory or enforcement body or court or other form of tribunal, where we are required to do so by applicable law or regulation at their request); a potential buyer, transferee, merger partner or seller and their advisers in connection with an actual or potential transfer or merger of part or all of Raiz's business or assets, or any associated rights or interests, or to acquire a business or enter into a merger with it; credit reference agencies or other organizations that help us detect criminal activity and incidence of fraud; and any federal, state or local government departments and other statutory or public bodies.
We require all third parties to respect the privacy and ensure security of your personal data, and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
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